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THE DETAILS MATTER

Privacy policy.

Your trust matters. Here’s how we handle your information.

Effective date: 24 November 2024
ON THIS PAGE
01Who we are02Information we receive03How information is used04Cookies, analytics & advertising05Service providers & external websites06Retention & security07Your choices & rights08Children’s privacy09Updates & contact

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The essentials: no user accounts, no contact forms, no payment collection, and no analytics or advertising trackers in this version of the website.

01

Who we are

This Privacy Policy explains how RateRadar (“we”, “us” or “our”) handles information in connection with rateradar.site. RateRadar is an independent travel research and comparison website. We do not operate tours, accept reservations or process booking payments.

For questions about this policy or your information, contact contact@rateradar.site.

02

Information we receive

Information you send by email. If you contact us, we receive your email address, any name you include, your message and any attachments you choose to send. We use this information to respond to your inquiry and manage related follow-up.

Technical information. Our hosting and security providers may process technical information needed to deliver and protect the website, such as your IP address, browser type, requested URL, device information, request time and error logs. We do not use this information to build advertising profiles.

Choices made on the page. Search text, category filters, comparison selections and sample departure times are handled in your browser for the current page session. We do not save these choices in cookies or local storage or send them to an analytics service.

We do not provide user accounts, contact forms or checkout facilities. Please do not send payment card details, passport copies or other sensitive personal information.

03

How information is used

We use information where needed to answer correspondence, investigate corrections or technical problems, protect the website against abuse, and meet applicable legal obligations. Where data protection law requires a legal basis, the relevant basis may be our legitimate interests in running a secure website and responding to requests, compliance with legal obligations, or consent where required.

We do not sell personal information or use email inquiries for unsolicited marketing.

04

Cookies, analytics & advertising

This website currently does not install analytics, advertising or remarketing cookies, and does not include Google Analytics, Google Ads conversion tags or other advertising pixels. Images, fonts and the website’s front-end assets are served from our own site rather than loaded from external media or font services.

The hosting or security layer may use strictly necessary mechanisms to deliver or protect the site. Your browser provides controls to manage cookies and site data.

You may arrive here through an advertisement. That does not mean this site runs advertising trackers. If optional analytics or advertising technologies are introduced, we will explain their purpose in this policy and request consent before using them where required. No optional tracking is enabled simply by browsing this version of the website.

05

Service providers & external websites

Hosting, website security and email service providers may process information on our behalf as needed to deliver their services. We may also disclose information when required by law or where necessary to protect rights, safety or security. We do not share email correspondence with tour companies for marketing.

When you follow a link to another website, its own privacy policy and terms apply. Booking links lead to third-party providers; that provider, not RateRadar, will handle your booking information and payment. Our booking links are identified as affiliate links. The linked provider may use cookies and referral identifiers under its own privacy policy.

Service providers may process information in countries other than your own. Where applicable law requires safeguards for cross-border transfers, those safeguards must be used.

06

Retention & security

We keep correspondence only as long as reasonably needed to address the inquiry, resolve related issues and meet applicable obligations. Technical records are retained according to the hosting or security provider’s operational requirements. You can ask us about, or request deletion of, information associated with your correspondence.

We use reasonable measures appropriate to the information handled to protect it from unauthorized access, loss or misuse. No website or email transmission can be guaranteed completely secure.

07

Your choices & rights

Depending on where you live and the law that applies, you may have rights to access, correct or delete personal information, restrict or object to processing, request portability, or withdraw consent where processing relies on consent. You may also have the right to complain to your local data protection authority.

To make a request, email contact@rateradar.site from the address related to your inquiry and describe what you would like us to do. We may need reasonable information to verify that the request relates to you. We will respond within the period required by applicable law.

08

Children’s privacy

Our website is intended for general travel research and is not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has sent us information, contact us so we can review and delete it where appropriate.

09

Updates & contact

We may update this policy when our website, data practices or applicable requirements change. Material changes will be described on this page, and we will provide additional notice or seek consent where required.

For privacy questions or requests: contact@rateradar.site.

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